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Privacy Policy

Introduction

This privacy policy applies to all websites and mobile applications linking to or posting this privacy policy and that are operated by Avolak (collectively, “Avolakr”, “we” and “us”). Each such website and mobile application is referred to in this privacy policy as a “Site”. In this privacy policy, we describe Avolak’s practices for collecting, storing, using, and disclosing the personal (and other) information that we may obtain about you through any of the Sites. Please note that by using or accessing any of our Sites, you consent to the collection, storage, use and disclosure practices described in this privacy policy.

Information We Collect Through the Sites
  • Financial Transactions: When you engage in any financial transaction on one of our Sites, you will be asked to provide information necessary to facilitate the transaction, such as a telephone number and billing address. You will have to provide your credit card or debit card number, MFS details, or associated security code to the payment gateway service provider. We do not get or store any information of your credit card or debit card or MFS payment details.
  • Registration as an Avolak Member: In connection with your registration as an Avolak Member, you may be asked to provide certain personal information, such as your name, email address, mailing address, date of birth, or age.
  • Sign-Up for Emails: If you sign up on one of our Sites to receive email communications from us, you may be asked to provide us with your name and email address.
  • Interactive Forums: You and other Members may be allowed to post comments and other content on certain portions of our Sites, such as on a discussion board, blog, or other interactive forum. This includes parts of our Sites where Members can post offers and requests for peer-to-peer shipping services. Any such information posted by a Member will be considered as posted publicly with consent. Be mindful of the information you post, as it is viewable by others.
  • Social Networking Activities: Our Sites may allow linking to social networking platforms (such as Facebook or Google). We may receive information about you when you share or post information about us on these platforms. Keep in mind that any information shared on social platforms will be accessible by users of those platforms.
  • Social Sign-In: Our Sites may offer social sign-in functionality (e.g., using Facebook or Google accounts). If used, we may collect information from the social networking platform, such as your friends list, “likes,” and interests, along with your contact information.
  • Usage Data: When using our Sites, we may collect certain usage data, such as purchasing history, pages viewed, hyperlinks clicked, and other activities on the Sites. Additionally, we may track your URL history (before and after visiting the Site), your IP address, or mobile device identifier.
  • Online Information-Gathering Tools: We use cookies, web beacons, and other online information-gathering tools to improve the usability of our Sites. These tools help save your preferences and deliver content tailored to your interests. Disabling cookies may reduce the efficiency of the Site.
  • Online Inquiries and Correspondence: When you submit inquiries or correspond with us through the Sites, you may be asked to provide personal information such as your name and email address. We may retain this information indefinitely.
How We Use Information Collected Through Our Sites

We accept a wide range of online payment methods, powered by Amrapay, for a seamless and secure transaction experience. For using the gateway Amrapay will charge 2.5% extra on the total invoice amount. Additionally, we offer the option of bank deposits for your convenience. But for bank transfers, there are no other extra charges.

  • Administer and improve our Sites and businesses;
  • Promote our products and services to you, as well as the products and services of our affiliates;
  • Promote (and enable the promotion of) third-party products and services to you that we think you may find of interest;
  • Deliver email communications, newsletters, and other correspondence to which you subscribe;
  • Communicate with you about our contests and other promotions;
  • Conduct other marketing activities;
  • Communicate with you regarding your Membership in Avolak;
  • Respond to your inquiries and other correspondence, or request that you provide feedback to us.
When Information We Collect Through Our Sites May Be Disclosed to Third Parties

We disclose to third parties the personal (or other) information collected about you through any of our Sites either (i) when we have your permission to do so or (ii) in any of the following situations (without your permission):

  • We may share the information collected about you within the Avolak family of companies, which means we may disclose the information collected about you to our affiliates (subject to the terms of this privacy policy).
  • We may disclose the information collected about you to our third-party contractors and partners in connection with their performing services or other activities in support of the Sites and/or our businesses, or their completing or confirming on our behalf a transaction or series of transactions that you conduct with us.
  • As noted above, information about you collected by third-party ads, content, or technologies integrated with any of our Sites may be disclosed to such third parties.
  • We may disclose the results of aggregated data about you and other users of our Sites without restriction. In these situations, we do not disclose to these entities any information that could be used to personally identify you.
  • We may disclose to one or more third parties the information collected about you as part of a merger, acquisition, or other sale or transfer of any of the assets or business of Avolak and/or of any of our affiliates. Please note that the entity receiving such information in connection with one of these transactions may not comply with all of the terms of this privacy policy.
  • We may disclose information about you to the government or to other third parties to comply with the law, applicable regulations, governmental and quasi-governmental requests, court orders, subpoenas, or other legal process, such as in connection with suspected illegal activity associated with any of the Sites or our business. We reserve the right to release information collected through any of the Sites to law enforcement or other government officials, as we, in our sole discretion, deem necessary or appropriate.
  • We may also disclose information about you to third parties if needed to enforce any of the terms of use for one of our Sites or other agreements, or any investigation of potential violations thereof; to detect, prevent, or otherwise address fraud, security, or technical issues; to protect against harm to any of the Sites; or to protect our rights, property, or safety, or the rights, property, or safety of our users or others (e.g., to a consumer reporting agency for fraud protection).
Security Measures for Information Collected Through Our Sites

To help protect the privacy of information collected through our Sites, we employ security measures that are intended to be consistent with industry best practices. In addition, we take commercially reasonable steps to store such information with the objective of protecting such data against unauthorized access. Notwithstanding the foregoing, please be aware that our Sites are operated on software, hardware and networks, any component of which may, from time to time, experience breaches of security or other problems beyond our control and that may compromise the security of information collected about you.

Please also be aware that despite our best intentions and the guidelines outlined in this privacy policy, no data transmission over the Internet or via a Wi-Fi network, or any encryption method, can be guaranteed to be completely secure. You understand that it may be possible for third parties not under Avolak’s control to intercept or access your personal information transmitted through one of our Sites or via email. Accordingly, although we undertake commercially reasonable steps to protect the security and integrity of all information you provide through our Sites, due to the inherent nature of the Internet, we cannot guarantee that any such information will be absolutely safe from intrusion by others who do not have your authorization. Any such transmission of information about you to Avolak is at your own risk.

How to Correct or Update Information About You Collected Through Our Sites

You may correct or update information collected about you through any of our Sites by contacting us at the email or mailing address noted at the end of this privacy policy below, or (if available on a particular Site) by editing your information and preferences on the “Settings” page. You may also unsubscribe to any email subscriptions by following the applicable “unsubscribe” link. We will use commercially reasonable efforts to update our files to reflect your request as promptly as possible.

We may retain original and updated information for reasons such as technical constraints, dispute resolution, compliance with laws, fraud prevention, troubleshooting and enforcement of our terms of use and other agreements. In addition, please note that we cannot update any information about you collected through any of the Sites that has already been disclosed (as permitted under this privacy policy) to a third party.

Our Sites are not designed to appeal to persons under 13 years old (“children”). We do not knowingly collect or maintain personal information from children through our Sites, except for persistent identifiers that may be collected through children’s sections of our Sites which (as permitted by applicable law) we will use solely to support the internal operations of the Sites. If we learn that any unauthorized personal information of a child has been collected, we will take appropriate steps to delete such information. If you are a parent or guardian and discover that your child has provided any such personal information to us, then you may contact us at the email or mailing address noted at the end of this privacy policy below and request that we delete that information from our systems.

Privacy Policies of any Linked Websites or Other Parties

This privacy policy only addresses Avolak’s practices for the personal (and other) information that we may obtain about you through any of the Sites. Please be aware that when you use or access any of the Sites, you may be directed to other websites that are beyond our control, and Avolak is not responsible for the privacy practices of third parties or the content of linked websites. We would expect most, if not all, of these third parties will collect information about you when you use their offerings. However, Avolak is not responsible for the privacy practices of third parties, regardless whether they are linked or otherwise connected to our Sites. We encourage you to read the posted privacy policy and terms of use whenever interacting with any third-party website, app, or other offering.

Governing Law

By choosing to visit any of our Sites, you agree that any dispute over privacy or the terms contained in this privacy policy will be governed by the law of the People's republic of Bangladesh, without reference to the choice of law or conflicts of law principles thereof, and will be subject to the dispute resolution clause contained in the terms of use applicable to the particular Site. You also agree to abide by any limitation on damages contained in the terms of use applicable to the Site or any other agreement that we have with you.

Changes to this Privacy Policy

We reserve the right to make changes to this privacy policy at any time, with any such changes to be effective prospectively. The use of your information is subject to the privacy policy and terms of use in effect at the time of collection. Please visit this page periodically so that you will be apprised of any such changes. Your continued use of our Sites after any modification to this privacy policy will constitute your acceptance of such modification.